Google Technical Program Manager, GASP - Lagos

Technical Program Manager, GASP - Lagos 

Job Description


This position is based in Lagos, Nigeria.The area: Engineering and OperationsGoogle is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.

The role: Technical Program Manager, GASP

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.

Responsibilities:

• Manage technical projects or programs, working closely with external partners, Google engineers and technical as well as non-technical staff to design and launch infrastructure projects as well as training programs.
• Gather requirements and define the scope of the project. Find resources, manage resource allocation for projects. Develop a plan and schedule, with well-defined milestones.
• Manage communication of progress/status within the core team and external to the team (customers, partners, etc); escalate issues as necessary. Minimum Qualifications:
• BS/MS in Engineering or related technical field (In lieu of degree, relevant skills or equivalent experience).
• Experience managing large-scale technical projects for the complete life cycle, with competing resources and priorities. Preferred Qualifications:
• Experience as system or network administrator in a campus or large enterprise environment.
• Experience working in one or more of the following countries: Kenya, Uganda, South Africa, Senegal, Ghana, Nigeria.
• Strong communication skills and a data-driven analytical approach towards solving complex challenges.
• Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
• 
  

Additional Information

Posted:

April 17, 2012

Type:

Full-time

Experience:

Not Applicable

Functions:

Project Management 

Industries:

Information Services, Internet 

Job ID:

2746141

• Apply on Company Website

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PFE Manager at Microsoft Nigeria - Customer service and support

PFE Manager - Nigeria

Job Category: Customer Service & Support
Location: Nigeria, Lagos
Job ID: 790096
Division: Services & Support

Premier Field Engineering is a global team that delivers world class support earning customer confidence, trust and loyalty by improving customer health through the optimization and successful implementation of Microsoft technologies. Premier Field Engineering Managers drive the successful oversight of the support delivery business and its resources within the Services Practice

The PFE Manager is responsible for four areas of the support business including:
•Operational Excellence
•Delivery Excellence
•Business Management
•People Management
Their value is in developing and maintaining high performing teams that deliver quality services in a profitable way.
Key initiatives for this role include:
•Customer Health Index initiative
•Workforce Planning
•Growth and Innovation surrounding the PFE catalog of services
•Continued focus on Customer Satisfaction
•Team Readiness & development according to role readiness roadmap with emphasis on customer health
Successful execution in this role will require focus in the job function areas outlined above.

Within Microsoft this position has direct impact at the regional level via front line management of Premier Field Engineers affecting both employee and customer satisfaction. PFE Managers will have 15-20 direct reports on average. Those direct reports are Premier Field Engineers which come from the Support Delivery Discipline (IC2-5). Supervision responsibilities do include performance review management, mentoring, career development skill/task assessments.

Some of the key decision making for this role includes:
•Hiring, performance evaluation ratings and commitment setting.
•Using key performance indicators, this position will make many business decisions affecting Regional specific CPH/CPM for Dedicated and Transactional Engineers.
•Participating in escalations that include decision making on behalf of the services organization could require additional Premier management escalation.

This role is responsible for support program rollout and may be asked to participate in strategy or design work related to the service support organization.
•Performance Review Process
•RoleGuide – task & skill assessment, target learning roadmaps.
•Premier Service Support Delivery Management Process
•Escalation Response Management
•Customer Satisfaction Survey Process
•Enterprise Service Support Delivery Core Data Reporting


Other internal organizations this role will interact with include:

•Enterprise Partner Group (EPG) Field Sales roles including Management, Premier Support roles including Management, and Microsoft Consulting Services (MCS) including Management with the purpose of cross team collaboration on behalf of shared customers.
•Customer Support Services (CSS) organization responsible for the delivery of support services and Microsoft Consulting Services (MCS) including Management for the purpose of ensuring quality support delivery and incident escalations.

Qualifications:
•A minimum of 2 years or more experience in front line management in an enterprise support environment
•3+ years experience in business and process management
•Solid experience in regards to design and management of a high performing datacenter is a must.
•Experience with negotiation and implementation of customer SLA and OLA is a requirement
•Working knowledge and experience in teaming with MS Partners
•Experience with working with virtual and remote multi-cultural teams
•Value proposition level understanding of Microsoft products and services
•Prior account planning and delivery experience preferable in a service environment
•Proven record for delivery business results and customer satisfaction

Apply For this Job - Note: You need to be signed into the Microsoft career portal to submit your resume.

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Technical Accounting Manager at MTN Nigeria - Lagos

Job Title: Technical Accounting Manager
Department: Finance
Location: Lagos

Job Description:
•Providing guidance, standards and objectives for best practice

•Analyse, develop and manage the implementation of MTN Nigeria accounting policies across the organization in accordance with Nigerian and International Accounting standards
•Ensure the financial policies and procedures across the whole company are set in accordance with Group policy and Standards, South African GAAP and International Accounting Standards.
•Identify and manage risks associated with changing accounting environment impacting on financial reports
•Identify divergence in newly acquired businesses’ accounting policies and practices and align with MTNN’s established accounting policies and practices.
•Maintain and distribute accounting manual and ensure this is in compliance with IFRS, Nigerian GAAP and actual practices.
•Facilitate and participate in regular internal and external workshops/training regarding accounting issues and practices.


Job Conditions: Normal MTN N working conditions. Extended working hours may be required Ability to Travel Locally and Internationally if so required (Passport in Order)
Reporting To: Senior Manager,Financial Reporting and Tax

Educational Qualification and Required Skills:
•B.Sc Accounting or related subjects.
•Professional Accounting Qualification (ICAN,ACCA etc)
•Minimum 7 years experience spanning the following
•3 years experience handling complex IFRS issues at an internationally affiliated audit firm.
•2 years finance experience within a telecommunication environment.
•2 years experience in a Financial Management capacity or 3 years audit experience.
•Process reengineering project experience

Employment Status : Permanent
Qualification: B.Sc Accounting or related subjects. Professional Accounting Qualification (ICAN,ACCA etc)

This vacancy expires on 4/17/2012

NOTE: You must Register and Login to the MTN career Portal to apply

Interested Applicants should Click Here

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WEBMASTER/LOTUS NOTES DEVELOPER AT UNDP

NDP is the United Nations' global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 177 countries, working with them on their own solutions to global and national development challenges. As they develop local capacity, they draw on the people of UNDP and our wide range of partners.



Location : Abuja, NIGERIA
Type of Contract : Service Contract
Post Level : SB-3
Duration of Initial Contract : Initial period of one year

Duties and Responsibilities

Summary of key functions:     Implementation of ICT strategies and introduction/implementation of new technologies     Effective development of administrative and substantive applications     Support to database administration     Provision of web management services     Facilitation of knowledge building and knowledge sharing 1. Ensures implementation of ICT strategies and introduction/implementation of new technologies, focusing on achievement of the following results:     Compliance with corporate information management and technology standards, guidelines and procedures for the BPP technology environment.     Participation in development and implementation of ICT annual plan and Standard Operating Procedures in ICT services.     Provision of support to the use of administrative applications and functionality for improved business results and improved client services.     Liaise with ITS Vienna to ensure resolution of web-application-related software     Work in collaboration with Quality Assurance Team in Vienna to ensure quality contents and products for websites and brochures 2. Ensures effective development and provides web management services, focusing on the achievement of the following results:     Maintain notes based workflow and other applications on BPP’s website     Interface notes applications with each other and with other non-notes databases     Design internet and intranet web portal in domino environment     Support to the maintenance of the BPP website and Intranet.     Trouble-shooting and monitoring of website for CONIG upon request and preparation of bills for cost recovery for the     service provided.     Design and develop web-based interfaces using core web services and tools, e.g. SOAP, ASP, Lotus Script, JavaScript, .Net, DHTML.    Translate manual processes and procedures to automated processes 3. Ensures facilitation of knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:    Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.   Participation in the organization of training for the BPP staff on application/product functionalities and the efficient use of databases.  Synthesis of lessons learned and best practices in ICT.    Sound contributions to knowledge networks and communities of practice. Required Skills and Experience Education:   Secondary education, first University Degree in Computer Science desirable, but not a requirement. Microsoft Certified Professional (MCP) required. If certification is not available at the time of recruitment, it should be obtained within 6 months. Experience:    6 years of relevant hands-on technical experience in website design, administration and management.  Good knowledge of web-related development, application and presentation using Joomla and Dreamweaver technologies is essential.  An advanced SQL skills, web presentation of layer skills (e.g. ColdFusion, PHP), system analysis and usage of current development tools, e.g. Dot net framework and IIS architecture is a great asset. Interested Candidates should apply online through the website by clicking on the Apply now button. The system will prompt you to upload a CV on the next page. Please note that instead of a CV you're required to download the UNDP Personnel History Form (P11) from the following linkhttp://sas.undp.org/Documents/P11_Personal_history_form.doc  Complete it and upload when prompted. Applications without a fully completed P11 form will not be considered. Only applicants that are shortlisted will be contacted. The system will only allow for one attachement.  APPLY NOW Application Deadline : 13-Apr-12

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